Fix The Tix

Fix The Tix

Fix The Tix

Fix The Tix State Model Legislation


Consumers are being defrauded every day by predatory ticket resellers. In the wake of the Taylor Swift onsale disaster in November 2022, legislators in states across the U.S. began to ramp up the introduction and consideration of ticketing bills. The Fix the Tix, which represents every major constituency in the live events space, has crafted model legislation that represents its interests and the interests of consumers.

This state legislation is supported by a united front of artists, fans, major and indie recording labels, independent venues, promoters, performing arts centers, universities, managers, agents, and more. Together, they stand as a barrier against the predatory resale platforms and secondary sellers that have exploited fans and artists for far too long.

The Fighting Against Corrupt Ticketing (FACT) Act aims to enhance consumer protection in the event ticketing market by regulating the sale and resale of tickets, improving transparency, and preventing predatory and deceptive practices. To learn more about the key provisions included in the legislation, browse the section-by-section summary of the FACT Act below.

FACT Act Model Legislation

FACT Act Key Provisions

If you'd like to request the full text of the model legislation, please contact advocacy@nivassoc.org.

How To Pitch State Legislators


This guide provides key talking points, data, and solutions you need to effectively pitch the FACT Act to your state legislators. It outlines the harms of predatory ticket resale practices—such as price gouging, fake tickets, and hidden fees—and explains how these issues hurt fans, artists, venues, and local economies. With actionable solutions like banning bots, requiring upfront pricing, and empowering artists to control resale terms, the FACT Act prioritizes consumer protection and fair competition.

State Legislator's Guide

Legislation 101:

Key Features of Fan-Centric vs Anti-Fan Ticketing Bills

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Statewide Ban on Speculative & Fake Tickets

Prevents the sale of tickets that do not exist or cannot be validated.

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Statewide Ban on Spoof Websites

Bans sites that impersonate official venue or artist pages to mislead fans.

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Transparency in Pricing

Requires full itemization of ticket prices, including fees, at the beginning of the ticket sale.

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Accountability for Professional Resellers

Requires professional ticket resellers to register at the state level to ensure oversight.

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Refunds for Invalid Tickets

Mandates secondary sellers to refund fans if tickets do not allow entry to a show.

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Consumer Protection Reporting Portal

Establishes a state-level platform for fans, artists, and venues to report violations.

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Enforcement and Penalties

Provides strong enforcement provisions with fines for violators of the ticketing law.

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Price Gouging Restrictions

Price Gouging Restrictions

Fan-Centric

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Unlimited Transferability for Resellers

Allows secondary resellers to transfer tickets freely, enabling exploitation by scalpers.

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Forced Access to Venue Data Systems for Resellers

Requires venues to give back-end data access to secondary sellers, providing them with primary tickets and fan data.

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Sharing of Private Ticketing Data

Forces venues to disclose private ticketing data to secondary resellers, breaching consumer privacy.

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Speculative or Fake Tickets with Fine Print

Allows speculative or fake tickets to be sold if disclosed only in fine print, which may not be visible to fans.

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Prohibited Terms and Conditions

Bans consumer protections like delayed ticket transfers or restrictions on resale terms, often benefiting resellers at fans’ expense.

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Allowing Refunds After Non-Use of Tickets

Enables resellers to buy tickets, skip the event, and still demand a refund, harming the venue and legitimate fans.

Anti-Fan

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